Help
Questions readers ask
Buying, downloading, reading and printing Volume One. If your question is not here, write to us and a person will answer.
Still stuck?
Write to [email protected] with your order number. We answer every message.
How do I get the book after I pay?
As soon as your payment goes through, you see a download button on the screen, and the same link arrives in your email. You get two files: the illustrated PDF, about 63 MB, and the e-reader edition for Kindle, Kobo and Apple Books, about 33 MB.
What can I read it on?
Any computer, tablet or phone that opens a PDF. The pages were designed for a tablet or a computer screen, where they look just as they would in print. On a phone you can zoom in on any page. On a Kindle or another e-reader, use the e-reader edition that comes with it.
Can I print it?
Yes, for your own use. The pages are 7 by 10 inches and print well on ordinary letter paper. Choose Fit to page in your print settings.
Is the book the same as the videos?
No. Each file began as one of our documentaries, but the book tells the whole story: the names, ranks and hometowns, the dates and the numbers, with full-page maps, diagrams and fact sheets that a film has to hurry past. It runs to about 25,000 words.
Where do the photographs come from?
From the U.S. National Archives, the Library of Congress, NASA, the armed services, the Department of Defense, the Reagan Library and Arlington National Cemetery. All are in the public domain, and each one carries its credit beside it.
Is there a Kindle or large print edition?
The Kindle edition comes with every order. Along with the illustrated PDF you get an e-reader edition (EPUB) for Kindle, Kobo and Apple Books, where you can make the text as large as you like. The full-page maps and fact sheets appear in it as pictures. A large print edition is in preparation, and we will announce it here.
What if the download does not work?
Write to us at [email protected] with your order number and we will send you a new link.
Can I share the file with a friend?
Please do not pass the file on. Each copy pays for the research behind the next volume. If a friend would enjoy it, send them to the free sample.
What if I am not happy with it?
Write to [email protected] within 30 days and we will refund you in full.
Is my payment safe?
Payment is handled by Lemon Squeezy. We never see or store your card details.
Will there be more volumes?
Every new documentary is a new story. When the next volume is ready, readers on our email list hear about it first.
Can I suggest a story?
Yes, please. Write to us at [email protected]. We read every message.
Privacy, in plain words
We use your email address to send your book and, only if you ask, news of new volumes. We never sell or share it.
Payments are handled by Lemon Squeezy, which keeps your card details and sends your receipt. We see your name, email address and what you bought, and nothing else. To have your details removed, write to [email protected].
Refunds and terms
Thirty-day money-back guarantee. If the book is not what you hoped for, write to [email protected] within 30 days of buying it and we will refund you in full.
Your purchase is a personal licence to read and print the book for yourself and your household. Please do not share or resell the file. Prices are in U.S. dollars, and any sales tax is added at checkout.